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How we work with channels

Pick the items you want here, apply for a trade account, and our team takes over with pricing and terms.

01How it works

  1. Pick items here. No sign-in needed.
  2. Apply for a trade account with your company or store name, tax ID, contact details, sales channels and service regions. We reply within three working days.
  3. Operations check and brand matching against your customers, channels, price band and each brand licensed scope.
  4. Terms and samples: quotation, minimum order quantity, lead time and payment terms come from your account manager and are confirmed on both sides.
  5. First order and reordering, with a standing contact for restocking and after-sales.

02What we ask of a channel partner

  • A verifiable trading entity. A company registration proves the company exists; it does not replace proof of supply or brand rights.
  • Complete product and commercial records, with one named contact who can confirm specifications, labelling, supply, asset rights and after-sales terms.
  • The ability to keep delivering: steady supply, proactive updates when data changes, and handling of shortages, defects and returns.

03What you get once we work together

  • Selection guidance: which pet and which situation each item suits.
  • Listing assets: brand-approved images, specifications, usage, limitations and Q&A.
  • Sales support: new-product training, display suggestions, campaign material, and a contact for restocking and exceptions.
  • Asset licensing: each brand’s asset usage terms are explained before we start. Where you sell and at what price is your decision.

04Have these ready before you apply

Review pauses when the trading entity, the sales channels or the after-sales arrangement are unclear.

  • Registered trading entity and channel type
  • Physical stores, online stores or other points of service
  • Main service regions and delivery coverage
  • Core customers and what their pets typically need
  • Brands and categories you currently carry
  • Categories, use cases or price bands you want to fill
  • Warehousing, receiving, delivery and stock upkeep
  • Invoicing and basic accounting arrangements
  • How you handle defects, returns and customer questions
  • What you need for product pages, in-store display or staff training
  • Online platforms and physical areas where you currently sell
  • Brands or care areas you would like to see first

05What is and is not published

  • Suggested retail: TWD first on Chinese pages, USD first on English pages, to judge the price band. It is not a supply condition.
  • Commercial terms: pricing, minimum order quantity, lead time and payment terms come from your account manager and are never published.
  • Stock levels: not published. Availability follows the live marking on the brand pages; ask about a specific item in the notes field of the application.
  • Data sources: images and copy come from the manufacturer and from wedo.pet, all dimensions in metric; items already on sale in Taiwan use the Chinese name and description from wedo.pet.

06Brands and suppliers

For brand owners, manufacturers and suppliers with legitimate supply rights. An e-commerce team is not required, but product standing, supply arrangements, asset rights and product information have to be verifiable.

  • Standing: legal name, tax ID, named contact, proof of brand or supply rights, after-sales and recall handling.
  • Brand information: official name, brand introduction, target customers and whether for dogs or cats, evidenced brand claims, logo source files and usage rules.
  • Product records: name, specifications, barcode, origin, responsible company, ingredients or materials, usage, storage, shelf life, warnings, plus whatever labelling and documents the product type requires.
  • Assets: vector logo, front and label-face images for each item, real lifestyle photography, and for every asset its source, rights holder and permitted use.
  • Onboarding: run one fully documented product through the whole process first, confirm the main image, specifications, categories and copy, then repeat across the rest.

Apply for a trade account